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THERAPY & COUNSELLING FAQS

We offer a wide variety of  health-focused, trauma informed counselling and psychotherapy for all using many different mediums to best suit how you wish to communicate.

FAQs

DO YOU OFFER DIRECT
BILLING?

Direct billing is available, with the caveat that there is a per-session overhead fee. We encourage clients to pay the practice by uploading their credit card to our secure system; we then provide pdf receipts.

HOW DOES PAYMENT
WORK?

Typically, clients provide payment to our office, and then we provide pdf receipts. We request that you pay by credit card.  You may upload their credit card to your client portal. Your card is then charged after your session, and you will receive a pdf receipt via email. We also accept e-transfer to office@healthcounselling.ca, bank transfer and cash.

DO I NEED A DOCTOR'S  REFERRAL? 

No, you do not. Being a private practice, clients may self refer. 

Our services are not covered by OHIP.

WHERE IS YOUR OFFICE?

Our Sarnia office is an upper floor unit at 162 Cromwell Street. The entrance to our building is a discreet black door right across from Tang's China House, at 165 Cromwell Street. After you enter the building, you will take the stairs to the top floor, where you'll find our offices. 

In Peterborough, Rachel offers counselling sessions outdoors and in counselling-appropriate public spaces. 

HOW MUCH DOES A      SESSION COST?

Our practice rate is $170 ($150.44 plus HST) for a 50-minute session. We have been told by government representatives that in 2024, the HST requirement will be removed.

We offer 25-minute sessions for $105 ($92.93 plus HST).

DO MY BENEFITS COVER THIS?

Yes, most benefits plans cover psychotherapy. We provide receipts for Registered Psychotherapist, registrants of the College of Registered Psychotherapists of Ontario. Some of our team members provide receipts for registrants of the Ontario College of Social Service Workers and Social Workers.

E-THerapy Q and A
E-Therap
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