Sarnia, Peterborough and Remote Across Ontario | EST. 2017
We are accepting new clients - Learn how to get started
FAQS ABOUT
E-THERAPY
HOW DOES SMS THERAPY BILLING WORK?
You can purchase a monthly subscription via our online shop. A credit card is required. Your subscription is automatically renewed every month.
HOW MUCH DOES
E-THERAPY via SMS COST?
A weekly subscription is $92.93 plus HST ($106).
WHAT PLATFORM IS IT ON?
We use a secure, HIPPA compliant app that's meant for health professionals.
WHEN CAN I SEND & RECEIVE MESSAGES?
You can send messages any time of day, whenever you wish. Your therapist will either message you back at an agreed-to time (synchronistic) or at varied times (a-synchronistic). You and your therapist can agree which method is best.
HOW LONG DOES IT
TAKE TO GET A REPLY?
If you have a timely or urgent message, you can contact your therapist to secure a time for your therapist to review and respond to your message.
Otherwise, you can expect to receive a reply within a few hours and at the latest, by the end of the business day, Monday to Friday. The frequency may also depend on the complexity and length of your messages.
HOW MUCH CAN I WRITE IN A MESSAGE?
You can write as much or as little as you'd like. A helpful guideline may be to consider how much you would message back and forth with a family member.